FAQs

The entire device is not waterproof. We recommendusing it at room temperature in a dry environment. Donot use this product in environments with abundantwater vapor, as steam may damage the product.

Red light is also called bioactive light, thewavelength of 660mm red light has high purity,strong light, uniform energy density and othercharacteristics, this light can significantly improve cellactivity, promote cell metabolism, stimulate the skinto secrete a large number of collagen and fibroustissues, so as to achieve self-repair and filler. 660nmred light is suitable for all skin types, can effectivelypromote blood circulation, accelerate collagenregeneration, enhancing skin health and youthfulness.

People with scalp problems or sensitive constitutiormay experience mild contact skin problems, whichmay only be temporary. lt is recommended to stopusing or lower the gear first, and rest for 2-3 daysbefore using again.

Actually, the device does not physically vibrate. The sensation some users feel is due to bio-microcurrent stimulation, not mechanical vibration.

The four intensity levels correspond to four different microcurrent strengths, designed to enhance medication absorption and scalp stimulation.

If you want to feel the microcurrent more clearly, try applying a small amount of water or lotion to the inside of your forearm before testing.

Clogging may occur when the medication reacts with oxygen and crystallizes. To prevent this:

  • Always replace the cap immediately after each use.
  • If clogging occurs, unscrew the spray head and soak it in clean water for 5–6 minutes, then rinse and reuse.

This happens due to air pressure buildup, often caused by overfilling.
To avoid this:

Only fill 1–2 ml of medication at a time.


Do not pour excessive liquid into the tank.

This device is designed specifically for Minoxidil-based topical solutions.

Please do not use other types of liquids, oils, or thick serums, as they may cause clogging or reduce the device's effectiveness.


The frequency and amount of use depend on your individual Minoxidil treatment plan. We recommend following your healthcare provider’s instructions or the guidelines on the Minoxidil product.

Our device can hold up to 2 milliliters of solution; exceeding this amount may cause pressure buildup, resulting in unintended spraying. Please do not overfill to ensure safe and effective use.

For each hair loss area, we recommend using the microcurrent mode for 10 to 15 minutes per session. To ensure safety and effectiveness, please do not exceed 30 minutes in a single treatment.

See the user manual

Click to view detailed instructions for the ear washer

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Still have questions?

Reach out to us through email or the chat box in the bottom-right corner — we’re always happy to help with any questions! Email: cs@morfone.com